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Due to the personal nature of our service, you must login or create an account to ensure that we can reach you in the unlikely event that there are any problems with your order.
Contact Info
PLACING AN ORDER?
Free shipping is NO LONGER available. Priority or Priority Express must be used for EACH address.
If shipping to multiple addresses, please complete each address as a separate order!
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NEED HELP?
Our support elves are at home to spend the holiday with their families but please send us an email using the Contact Us in the red menu bar at the top of this page.
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IMPORTANT SHIPPING CHANGES
Standard (Free) shipping is only available to addresses in the United States. USPS Priority or Priority Express are also available. Click here to learn more.
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ALL NEW LETTER TEMPLATES
Santa and Mrs. Claus have all new stories to tell this year. All you need to do is find a template that you like and personalize it with our easy online letter editor!
You'll get a FREE PREVIEW of your letter before you place your order!
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VIRTUAL HELP GUIDE
When using our online letter editor, simply click GUIDE ME for virtual assistance with each step of editing your letter.